We are a world class United Kingdom manufacturing company. We are focused on our relationships with our customers in the delivery of the highest quality hot water products, utilising the latest innovative technologies while providing excellence in customer service.
In today’s challenging consumer driven market place we aim to respond rapidly to all the demands asked of our business, anything from customer care support, quotations or a technical or delivery query, we have a same day reply policy. If we cannot provide a full response on the day of the enquiry, we will contact you to let you know that your query is being dealt with and a time that we will come back to you.
We also aim to set a high standard with our logistical partners by holding enough stock that will be available for next day delivery as standard*. As a distributor this means you are able to supply the full range of ThermaQ products promptly and as an engineer you can quickly respond to your customer’s requirements.
Our customer focused policies have set us on a quest to achieving and maintaining world class service. We appreciate that in today’s society consumer demands and expectations are very high so we will continually strive to improve our service to meet these demands. In choosing to work with ThermaQ, you can be satisfied and confident that you are investing in a brand that will deliver on its promises.
*Next day delivery is available for an agreed range of products with approved stockists across most of mainland GB. For full details please contact your local representative